Self proclaimed “Social Media Experts” wrote blogs, sent tweets, and created multiple presentations on how social media is going to bring in loads of new business and increase sales. Although some companies have seen an increase, others have not. Social media is all about building relationships and that is were some social media strategies go wrong.
You can take the time to listen to all the podcasts, webinars, and presentations you feel is necessary to become more informed on how to handle social media, but in the end, you have to cater your approach to your targeted audience.
You can not build relationships if you do not communicate effectively. Creating a Twitter account and just posting links to your website, blog, and digital press releases are often viewed as annoying. Social bookmarking sites were created for that.
Posting an occasional tweet with a link is fine, but two way communication is what drives social media networks. It’s the two way communication that makes people’s Twitter accounts interesting. Facebook works the same way. If you just post links to your group/page wall, you don’t create any value for your group members of fans.
Social media is all about being social. You don’t go into a new business pitch quoting links to your website or blog, and you don’t fill a presentation with them either. If you have not gotten the response you want from your social media efforts, evaluate your activity. If you are doing everything right, be patient, Twitter wasn’t built in one day.
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The comment I hear most from people about social media is, “I don’t have the time to do that!” If they only knew how valuable social media is, they would find the time. Now, not all of the social media platforms are equal in value. Personally, I have found LinkedIn to be the best as far as driving traffic to my website and in finding new customers. Facebook has been valuable as well but I have not seen anything good come from Twitter. If you are trying to advertise an event, Twitter is great. But, for regular, everyday business, Twitter falls short.
Charisse Louis
http://www.ChaRene.net -
Social media is only effective if it is properly managed. Who at your company is responsible for social media? Who has the right to speak on your behalf? Is confidential information being shared on line? How much time do your employees waste on social media which is not related to productivity? (Average is 2 hours per day, or 25% of payroll).
Social media must be managed with a combination of HR policy, enforcement, and organization to be safe and effective. I offer very effective means to mitigate the risks involved with social media and make it productive. Feel free to contact me with questions.
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SmileyHanchulak,
I was the first person to leave a comment above and since then we have had to change our url because of an unscrupulous web hosting company. (there is a great blog article to address!) Would you be able to change our links? Our new site is http://www.ChareneCreative.com
Thanks,
Charisse Louis

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