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Tips for Getting the Most Out of Your eBlasts

March 26, 2010 in B2B, Business, Communications, Design, Marketing, New Business, email, emarketing, internet marketing, prospecting by gtaylor | 1 comment

People still question the effectiveness of eBlasts even though they subscribe to receive coupons, blog and news updates via email. An eBlast may not be working for you because the design and content are simply missing the mark.

On a daily basis, my inbox is flooded with newsletters, webinar invites, LinkedIn invitations to connect and, of course, eBlasts. Some of the eBlasts look like they were thrown together in ten minutes or less, and nine times out of ten, they are deleted.

If you’re looking to get more out of your eBlasts, here are a few tips:

Don’t promote – provide value

The biggest mistake most companies make when sending an eBlast is too much promotion.  You should be more focused on providing information your target audience will find interesting, and hopefully, learn something from.  Open the door for questions and offer advice.  You can get a good idea of what people want to know from tweets and discussions on LinkedIn. Providing your recipients with value will keep them looking forward to receiving your eBlasts, and they’ll be more likely to share the information with others.

Include social media

In addition to having your social media profile links in your eBlast, include some notable tweets or discussion excerpts to show what you and others are saying about the topic at hand.

Link to other RELEVANT sources

Although you are sending the eBlast, it doesn’t have to be all about you. See “Don’t promote, provide value” above.  In case you haven’t realized it yet, you aren’t the only source of information. Post a link, and quick summary of some articles you’ve recently read.  It doesn’t hurt or cost any extra money.  Just make sure the links you are posting are relevant to the topic of the eBlast.

Frequency matters

I recently ran an eBlast campaign for a client that had a weekly internet radio show.  The eBlast went out the last Friday of the month.  The eBlast included all the episodes for the month, sound bites from highest rated shows and best comments from the audience chat room.  The eBlast acted as a monthly recap and informed the recipients of what was to come next month. Eighty percent of the emails were opened each month, and the traffic to the client’s website dramatically increased. If the eBlast would have been sent weekly, the audience response would have been completely different.

Hire help

Doctors aren’t marketing executives and marketing execs aren’t doctors.  Hiring a marketing agency to help create an eBlast campaign will get you the results you are looking for.  Determining how to get through the clutter and come up with a creative design and layout for your eBlast isn’t easy, so why not ask for an experts help?

Yes, social media is a great marketing tool to reach large and targeted audiences, but it isn’t the only option.  You still have to get your message to those prospects or customers who work at a company that blocks social media sites and eBlasts are a great way to do just that.

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Will Social Media Eventually Overpower Email?

March 4, 2010 in Business, Communications, Facebook, Technology, email, emarketing, iPhone, internet marketing, social media by gtaylor | 2 comments

After coming back to the office after a lunch meeting, a tweet mentioning @SmileyHanchulak stated how the meeting went. Not only did I see that, but the 600+ followers the company has saw it too.  Even though business cards were exchanged, social media was the medium used to display their satisfaction and gratitude.

When email became the preferred method of communication, the US Postal Service cringed and the term ’snail mail’ was born.  Now, with social media quickly becoming the preferred method of communication, will the use of email eventually decrease?

Many may disagree, but social media increases the use of email.

Think about the contests on Twitter, Facebook and blogs.  Most of them require either an email address or want you to send them an email with a certain subject to register. Twitter allows you to send direct messages but they have the same 140 character limit as a regular tweet. Facebook direct messages allow unlimited typing, but who wants to login their Facebook account every time to read a long message?

Having the ability to receive email in the palm of your hand is why smartphones like the iPod, BlackBerry, and Android exist. Sure people love the apps, but the instant communication is what people really want.

Email is viewed as a formal way of communicating. Although your company has a Twitter account, the chance that you are going to send a proposal to a major corporation in 50 direct messages is slim.

Social media is similar to “water cooler” conversation.  The short, instant messages on social media are short, and have the potential to be “overheard” by someone else. and if anything needs to be discussed later email addresses will be exchanged.

Twitter may send 50 million tweets a day, but how many outgoing emails does Google, Yahoo or MSN process on a daily basis?

Social media is great for instant two-way communication, and sites like Twitter allows you to reach out and follow whoever you want.  Email is great for personal two-way communication and the only people able to contact you are those who you have shared your email address with.

Will social overpower email?  My sources say no, but social media will definitely reshape the way email is used.

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