Being a social media strategist, when a client asks what social network should they use for their social media marketing, I have to come up with an answer. Of course I can give them an answer based on personal social media achievements, but what I do for my own benefit isn’t necessarily the best choice for their business. If you’re seeking to find an answer to this conundrum, please continue reading.
I often compare social media marketing to traditional advertising. Before you disagree, think about what traditional advertising is. Traditional advertising consists of purchasing the right media (magazine ads, TV ads, billboards, radio, etc.) to communicate your message to your target audience. The main goal of traditional advertising is to achieve the maximum ROI. Right?
The only difference between social media and traditional advertising is the media used to communicate your message. Which brings us back to the the million dollar question, which network is going to be best for your business?
Here’s how you answer that question:
Identify Your Target Audience
Although you may think it’s silly that I’m mentioning this, a lot of businesses join social networks and communicate with people that have no interest in their company and are not in their targeted demographic. Determining the intended audience is the foundation for your social media marketing strategy. Skipping this step will result in wasted time and money.
Find Out Which Networks Your Target Audience Use
There are plenty of case studies and statistics on the internet on the various social media networks. Your target audience may not use Facebook, Twitter or LinkedIn. Contrary to what all the social media experts say, the “Big 3″ aren’t the only forms of social media. Forums, microsites, or other types online communities work just as well. Doing your homework to find out how your audience prefers to communicate can make the decision process a little easier for you.
Learn the Lingo
If your audience is college students, you have to know how to talk their language. Times are changing and the vernacular used by college students now are different than ten years ago. Saying the right thing in the wrong way will cause people to tune you out.
Test Drive the Network
You don’t purchase a car without driving it and you don’t buy shoes without trying them on. You have to know how to use the network before launching your social media marketing plan. Setting up a test profile and using just about every feature there is to offer is a great way to educate yourself on what the network has to offer. Who knows, you may have the ability to inform someone about something they didn’t know (massive cool points for you!).
Locate Third Party Applications
There is a large number of third party applications for Twitter and Facebook. A simple Google search will assist you in finding some applications that may work for your business. From something as simple as a feed that posts new blog postings to Twitter, to a fundraising application for a cause on Facebook, there’s some interesting applications out there that you can put to good use.
Measurement and Maintenance
Social media is about interaction and fun, but there’s a serious side to it too. Monitoring your network and keeping a fresh, active group of people involved in your network ensures ongoing communication. Determine how you are going to measure your campaigns performance and let your network know you are open to feedback. It’s the only way you’ll grow.
Determining the right social network for you may take some time, but following these six steps will get you off to a good start. Don’t be dismayed if the results you want to see aren’t immediate. Social media is about building relationships and gaining trust.
Intel Corporation decided to spend big on Super Bowl ads, and now executives are logging onto social networks to see what the consumers thought of their ads.
Self proclaimed “Social Media Experts” wrote blogs, sent tweets, and created multiple presentations on how social media is going to bring in loads of new business and increase sales. Although some companies have seen an increase, others have not. Social media is all about building relationships and that is were some social media strategies go wrong.
If you were to conduct a survey on the social networks people were aware of, the top three responses would most likely be Facebook, MySpace, and Twitter. It is true LinkedIn’s main users are business professionals, but there are some professionals that don’t utilize the network. Is LinkedIn the forgotten social network?
