Foursquare offers tremendous business value yet so many companies fail to take advantage of the application. Over the past two weeks, I’ve been monitoring check-ins via Twitter and I have yet to see a response from the venue. People who check-in are either repeat customers or potential customers, so why not give them a reward?

Foursquare limits their application to smartphones (BlackBerry, iPhone and Android to be exact), but despite these limitations, the year-old application has attracted more than 40 million check-ins. In addition, companies have considered making an offer to purchase the geo-location marketing tool.

Why should you add Foursquare to your marketing mix, you may wonder. How can it increase your sales?

By offering customers who check-in at your store, restaurant or trade show an exclusive offer or prize, chances are they will not only tell their friends, but also the people in their social networks.

Reserving the grand prize for mayor’s is a great way to  increase check-in’s and foot traffic.

Despite recent privacy concerns, consumers’ use of Foursquare continues to rise.

People love to achieve goals and receive recognition.  Foursquare provides a way to show your customers that you appreciate their business.

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No matter how creative or flashy your social media network profile page may be, the one element that will garner attention from the majority of visitors is your profile picture.

People want to know how you look.

To put it simply, your profile picture provides visitors with their first impression of you.  People will take in your facial expression, clothing (or lack thereof), pets, scenery and body language, then draw their own conclusion of your personality based on these seemingly trivial elements.

As companies and business professionals journey into the realm of social media, selecting an appropriate profile picture becomes more complicated than it appears to be at first glance.

Adhering to the following guidelines should help to simplify the process:

Avoid webcam or mobile phone pictures

Most mobile phones and webcams take low-resolution photos.  The context of the photo is often boring and tends to lack personality.

Invest in a professional headshot

Having a photographer take your headshot is a surefire way to get a quality profile picture.  It shows that you value your career and take your business seriously.  Even if you aren’t a high-powered executive, your profile picture can certainly make you look like one!

Make sure your current picture matches your current “look”

As a social media strategist, I attend networking events and conferences occasionally, and I often try to track people down using either their LinkedIn or Twitter profile picture for reference.  I’ve come to notice that not everyone’s profile picture matches their current “look.” Displaying an updated photo is key to being recognized at events.  If you are noticeable based on your profile picture alone, you are already one step ahead of the crowd at a conference or networking event.

Show some personality

Candid photos display the real you. Vacation, holiday and family photos are good places to start looking for a profile picture.  Just make sure you’re the only one in the photo for a personal profile, and that the subject matter is appropriate for professional purposes.

Maximize your brand

One of the biggest mistakes I often see is a company branded Twitter profile with a personal image and/or background.  You’ve worked too hard to build your brand to not maximize it.  Company logos or products are sufficient for profiles representing a company or product.

Remember: Though it may seem trivial, a profile picture can actually draw people to your page or repel them.

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You can browse through thousands of blogs, magazines and how-to books for tips on creating the perfect marketing plan. Figuring out how to formulate the right marketing strategy can be tedious, and ideally it will pay off in the end.  But the best form of marketing can be buzz marketing, and someone who has Foursquare’s “Mayor” badge in their possession may be all you need to generate it.

Foursquare defines their application as a cross between a friend-finder, a social-city guide and a game that rewards users for doing interesting things.  For businesses, Foursquare is a tool that lets you identify repeat customers as well as influencers that can bring in new customers.

In order to become a mayor on Foursquare, a user has to check-in at a certain location more than anyone else.  Once they are crowned as mayor, it appears on their Foursquare timeline (and Twitter timeline if activated) for all of their friends to see.

However, the mayor badge is transferable.  If the next user checks-in more than the previous user, then they will become mayor of your business.

Not only does someone holding the mayor badge increase awareness of your business, the badge also allows you to identify your brand enthusiasts.  Social media is about building relationships, and communicating with your mayor’s is a great way to start.

Offering mayors coupon specials, ticket giveaways or special promotions is a great way to show your appreciation to your loyal customers and will definitely spark new customer interest.

Although there have been some privacy concerns, Foursquare continues to be a growing social media phenomenon.

A Foursquare mayor can draw a captive audience.  What do you want these users to say about your business?

Here are a few examples of companies using Foursquare to their benefit:

Intel

BART

Harvard University

Brooklyn Museum

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Every social media webinar, workshop or seminar you attend will talk about the benefits of having a company blog.  Blogging is supposed to increase your website traffic, boost profits and display your expertise.  But not every social media strategy needs to include a blog.

When it comes to blogging, you’re going to love it or hate it.

Creating fresh content is fun when your blog is in the beginner stage.  You have an excuse to keep up on the latest news and trends, as well as a platform to tell your thoughts and ideas to thousands of people who share similar interests. Plus, you’re noticing that blogging is fun.

Then reality bites.

You realize you now have a fair amount of faithful readers who are looking for you to provide them with compelling information almost daily.  They want something different from you that they haven’t seen thousands of people link to on Twitter.

For most people, this is when their enthusiasm for blogging dissipates.

Your social media marketing strategy is about your customers.  How do your customers get their information?  How do they share the information they receive? How do they communicate?

Before creating your blog, make sure your customers would be interested in reading it.  Pay close attention to how your people find your website.  You can learn a lot about what your audience prefers based on how they landed on your website.

Blogs can assist with your SEO strategy, but so can Twitter, Facebook, Tumblr, Digg, etc.

Contrary to what you may have heard, or read, a blog doesn’t make or break your social media strategy.  There are plenty of social media networks in which your customers participate.

There’s no point to stressing over blog content if a blog isn’t necessary.

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When a business creates a page on Facebook, the more “connections” (formerly called fans) you have, the more your social media efforts are looked at as being successful. A large number of connections means you’ve found your target audience and your message was effectively communicated to them. While interacting with them, you were able to gain some insight as to what changes and improvements you need to implement in order to make your customers feel appreciated and increase sales.  To address this need, there’s now a company selling Facebook “connections ”. How much are your connections worth?

The company, uSocial.net targets “connections” based on your basic demographic preferences.  They’ll bring people to your page so that you won’t have to spend time doing it yourself.

The concept sounds good, but there are potential pitfalls.

Social media is supposed to be social.  The communication between people in your network is the engine that drives the interaction of your network.  Being able to have that one-on-one dialogue at the beginning stage of your page is critical because you really get to know your customers.

A large part of being involved in creating your network is learning how your connections communicate with one another. Learning their lingo allows you to talk with them — not to them.

But what happens when your connections begin to disconnect?

Pages lose “connections” all the time for various reasons.  If you’ve never spent the time trying to get recruit connections, then you’re not going to know how to replace the ones lost.

Ultimately, what are the consequences of paying for connections?  What if the turnover rate proves you wasted your money because you could never establish a real connection with your customers?

A service like this works for companies who are more interested in quantity than quality.

Whether you’re trying to increase your following on Twitter, connections on Facebook or subscribers on YouTube, you want to know who is in your network, what they talk about, and what their “social reputation” is.

Including the purchase of a few thousand “connections” in your social media marketing plan may be an easy way to spread your message, but that page will have to be managed after the initial launch.

If you only saw your connections as demographics in the beginning, how will you value and interact with them once they are brought to your page?

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